Shipping policy
Boss Chiq Extensions Shipping Policy
At Boss Chiq Extensions, we prioritize delivering the highest quality luxury hair to our customers with efficiency and care. Please review our shipping policy below for information on order processing and delivery times.
Processing Time
- Orders are processed within 1-2 business days. Please note that processing times do not include weekends or holidays.
Shipping Time
- After processing, orders are shipped and typically take 7-10 business days to arrive. Please plan accordingly when placing your order, especially for time-sensitive purchases.
Shipping Methods
- We use reliable shipping carriers to ensure safe and timely delivery. The carrier may vary depending on your location and the most efficient service available.
Order Tracking
- You will receive a tracking number via email once your order has been shipped. This allows you to monitor your package's journey and estimated delivery date.
Shipping Rates
- Shipping costs are calculated at checkout based on the destination and the weight of the package.
International Shipping
- We offer international shipping. Please be aware that delivery times may vary for international orders and may exceed 10 business days due to customs procedures and local postal services.
Delays
- While we strive to meet our estimated delivery times, delays can occur due to unforeseen factors such as weather, customs processing, or carrier issues. We appreciate your understanding and patience.
Lost or Stolen Packages
- Boss Chiq Extensions is not responsible for lost or stolen packages. If your tracking information indicates delivery but you have not received your package, please contact the shipping carrier for assistance.
Customer Support
- For any questions or concerns regarding your order, please contact our customer support team at info@bosschiqext.com. We are here to assist you and ensure a pleasant shopping experience.
Thank you for choosing Boss Chiq Extensions!