FAQs

1. What products do you offer?
We offer the best quality hair extensions in the beauty industry such as bundles, frontals, closures, clip-ins, tape-ins, and wigs. We also provide styling tools & hair accessories.

2. Do you provide same-day delivery?
Yes, we provide our customers with the convenience of same-day delivery for local orders to ensure you get your products quickly & that you’re satisfied.

3. Do you ship internationally?
Absolutely, we ship our products worldwide, ensuring everyone can experience our quality hair.

4. Can I buy hair in bulk?
Yes, we offer competitive wholesale options. Please reach out for more information.

5. How do I place an order?
Orders can be placed through our website or by contacting us directly for personalized assistance.

6. What payment methods do you accept?
We accept major credit/debit cards and PayPal for your convenience. We also have financing options available through third party companies that we’ve collaborated with.

7. How long does shipping take?
Orders typically arrive within 7-10 business days.

8. Can I track my order?
Yes, you will receive a tracking number once your order is shipped so you can monitor its progress.

9. What is your return policy?
We do not accept returns or exchanges unless the product is defective or incorrect. We stand by the quality of our products. Please check our return policy page for details.

10. How should I care for my hair extensions and wigs?
For the best results, use sulfate-free shampoo, condition regularly, and minimize heat styling to maintain the hair’s integrity.

11. Can I color or bleach the hair extensions?
Yes, our hair can be colored or bleached. We recommend consulting a professional stylist for optimal results.

12. Do you offer custom wig services?
Yes, we provide custom wig services tailored to your specifications. Contact us to create your perfect wig.

13. What lengths and textures are available?
We offer a wide range of lengths and textures to meet your needs. Please check our product listings for detailed options.

14. How can I reach customer service?
Our customer service team is available via email, phone, or the contact form on our website. We are dedicated to assisting you with any questions or concerns.

For further inquiries, please don't hesitate to contact us. We're here to ensure you have the best experience with our products!